About this video

• Video Title: 5 Game-Changing Waiter Hacks Every Server Should Know
• Channel: Waiter, There's more!;
• Speakers: Not specified in the transcript.
• Duration: 00:03:14

Overview

This video provides five practical tips for restaurant servers to enhance their service and increase sales. It covers efficient order-taking, effective upselling techniques, personalized customer engagement, emergency stain removal, and optimized table clearing strategies.

Key takeaways

• Order-Taking Shortcut: Develop a shorthand system with abbreviations or symbols to speed up order taking without sacrificing accuracy. For example, use "shock" instead of "chocolate milkshake."
• Upselling Tactics: Suggest upgrades (e.g., wagyu steak) or additional items (e.g., extra sides, special wine pairings) to increase the bill. In a coffee shop, recommend popular variations like a vanilla bean latte.
• Customer Engagement: Build rapport by remembering regular customers' names and preferences. For instance, knowing a regular's usual drink before they order makes them feel valued.
• Emergency Stain Removal: Keep a simple kit with club soda, salt, and a clean cloth to quickly address spills on customers.
• Efficient Table Clearing: Optimize clearing by stacking plates and glasses strategically to carry multiple items at once, reducing trips to the kitchen.

• Order Shorthand: Use abbreviations/symbols for fast, accurate orders.
• Upsell Smart: Offer upgrades & add-ons.
• Engage Guests: Remember names/preferences.
• Stain Kit: Club soda, salt, cloth for spills.
• Clear Tables Fast: Stack & carry multiple items.