7 Ways To Fix a Mac Keyboard That Is Not Working Correctly

About this Video

• Video Title: 7 Ways To Fix a Mac Keyboard That Is Not Working Correctly
• Channel: macmostvideo
• Speakers: Gary
• Duration: 00:08:03

Introduction

This video provides seven troubleshooting steps to fix a malfunctioning Mac keyboard. It addresses issues where keys produce unexpected results or fail to function altogether. The solutions range from simple software settings adjustments to hardware diagnostics.

Key Takeaways

1. Mouse Keys: Check and disable Mouse Keys in Accessibility settings, which allows for pointer control via the keyboard and can be accidentally activated.
2. Input Sources: Verify correct keyboard input source is selected. Multiple keyboards can be added, and accidental switching between them can cause typing issues.
3. Sticky Keys and Slow Keys: Disable Sticky Keys (which keeps keys activated even after release) and Slow Keys (which requires longer key presses) in Accessibility settings if not intentionally used.
4. Modifier Keys: Review and restore default settings for modifier keys (Control, Option, Command) in Keyboard Shortcuts to ensure no accidental reassignments are causing problems.
5. Reset NVRAM/SMC: Resetting NVRAM (or PRAM on older Macs) and the System Management Controller (SMC) can resolve some keyboard issues; different methods apply to Intel and M1/M2 Macs.
6. Cleaning: Clean the keyboard carefully following Apple's instructions to remove dirt or debris that might be interfering with key function. Different cleaning methods are recommended for different keyboard types.
7. Hardware Issues: If software solutions fail, test with an external keyboard; consistent problems across keyboards indicate software; problems with only the built-in keyboard suggest hardware failure, requiring Apple support.