Harvard’s Behaviour Expert: The Psychology Of Why People Don't Like You!
Answer
Ask me anything about this video:
What are some of the key communication skills needed to avoid giving wrong impressions?
Answer
To avoid giving wrong impressions, key communication skills include speaking effectively, engaging in better group conversations, and understanding how to present oneself appropriately. Experimenting with communication styles, such as through an identical twin, can also help refine these skills. The video also introduces a framework called T-A-L-K for communication.
How does nervousness impact decision-making according to the expert?
Answer
According to the expert, if you're nervous, you're more likely to make a bad decision.
What specific advice is given on how to apologize effectively and when an apology might be excessive?
Answer
The video discusses how people should really apologize and when an apology is too much. It also introduces a "Validation Trick" that can be used in any dispute, which likely relates to how apologies or acknowledgments are handled.