How to Create Jira Ticket/Work Item | Create Jira Issue/Work Item | How to Work on Jira Ticket

About this video

• Video Title: How to Create Jira Ticket/Work Item | Create Jira Issue/Work Item | How to Work on Jira Ticket
• Channel: WebGentle
• Speakers: Monica
• Duration: 00:05:37

Overview

This video tutorial explains what Jira issues are and demonstrates how to create and manage them within a Jira instance. It covers two methods for creating issues, filling in relevant details, understanding issue types, and updating issue statuses through both the issue detail view and the project board.

Key takeaways

• What are Jira Issues: Jira issues can represent various work items such as software bugs, project tasks, feature requests, or improvements, essentially any piece of work that needs tracking.
• Creating Jira Issues: Issues can be created by clicking the "Create" button or by using the keyboard shortcut "C". Both methods open a window to input project, issue type, summary, description, and other details.
• Issue Details: When creating an issue, users can specify the project, issue type (e.g., Task, Story, Bug), provide a summary and description, assign the issue, set a priority, add labels, and specify a target version.
• Managing Issues: Created issues appear in the backlog and can be moved to an active sprint. Their status can be changed within the issue detail view or by dragging and dropping them on the project board (Kanban or Scrum).
• Viewing Workflows: Users can view the project's workflow to understand the different statuses and transitions available for an issue.