InovaGOV: soluções para melhorar a prestação de serviços públicos

About this Video

• Video Title: InovaGOV: soluções para melhorar a prestação de serviços públicos
• Channel: NEPECON UnB
• Speakers: Souza Freiro, Antônio Carlos dos Santos, Leidmar Odilia
• Duration: 01:42:51

Introduction

This NEPECON UnB video features Leidmar Odilia, a federal public servant and director of digital public service platforms at the Ministry of Management and Innovation of Public Services, discussing solutions to improve public service delivery. The presentation focuses on the pillars of digital government in Brazil, the GOV.BR platform, and the national digital government strategy.

Key Takeaways

1. Pillars of Digital Government: Leidmar highlights key pillars: citizen identification (using the new national ID card), digital service platforms, federative integration, national data infrastructure, and data privacy and security. These pillars are unified under the GOV.BR platform.
2. GOV.BR Platform and its impact: The GOV.BR platform boasts over 167 million active accounts, with over 5,000 services registered, more than 90% of which are digital. The platform's user rating averages 4.7 out of 5 stars. Key features include the GOV.BR account, digital signatures, proof of life services, and a digital document wallet.
3. National Digital Government Strategy: Brazil's national strategy is built collaboratively and provides recommendations for all federated entities to develop their own local strategies for digital government. This includes goals related to governance, citizen identity, data intelligence, innovation, transparency, service quality, digital infrastructure, efficiency, collaboration, and skills development.
4. Network Collaboration (Rede GOV.BR): The Rede GOV.BR network promotes collaboration and the sharing of solutions and technological initiatives between federal, state, and municipal governments. This includes providing self-assessments, training, a 10-step guide to digital transformation, and access to federal platforms.