This video features an interview with Jules Mak, a chef and restaurateur, on the John Belton | Find Your Edge channel. The conversation covers Jules' career journey, his restaurant experiences, the impact of COVID-19 on his business, his approach to staff management, and his future aspirations.
Here are the timestamps for the key takeaways, referencing the provided transcript:
Jules Mak's background: [0:06-0:26, 1:53-3:34] (This spans several segments where his background and restaurant ownership are discussed)
COVID-19 impact: [7:12-8:18, 8:45-9:07] (Covers his initial reaction to COVID and subsequent adaptation)
Staff management philosophy: [6:00-7:06, 11:03-12:04, 14:09-15:50] (This is spread throughout the interview, covering his views on hiring, staff relationships, and creating a shared vision.)
Restaurant ethos: [0:19-0:32, 11:30-11:53] (His core values and approaches to creating a restaurant experience are described here)
Future plans: [30:56-32:10] (His future goals and aspirations are detailed in this segment)
Please note that these are approximate ranges, as the topics are discussed across multiple sections of the interview.
