MITEL - Communications unifiées, virage vers l'hybride

About this video

• Video Title: MITEL - Communications unifiées, virage vers l'hybride
• Channel: 4Change
• Speakers: Christophe Chamy, Bertrand Garé
• Duration: 00:07:46

Overview

This video features an interview with Christophe Chamy, VP Southern Europe for Mitel, discussing the company's evolution in unified communications. The conversation highlights Mitel's shift towards hybrid cloud solutions, artificial intelligence, and enhancing user experience, driven by market demands and customer needs.

Key takeaways

• Mitel, a software editor for businesses of all sizes, has a significant installed base of 70 million licenses and serves various vertical markets including healthcare, public sector, defense, and banking.
• The company's portfolio includes unified communications, collaboration, and contact center solutions, with a new generation offering, MTEL CX, leveraging artificial intelligence to enhance customer experience.
• Mitel is focusing on hybrid cloud strategies to ensure the longevity of past investments, support digital transformation, maintain on-premise control, and enhance employee experience through cloud-based solutions.
• The company emphasizes its commitment to customer support through professional services and consulting, positioning itself as an editor that works alongside its clients throughout their digital transformation journey.