According to Sandra Baer, Your company’s trustworthiness—credibility, reliability, transparency is an essential element to demonstrate when presenting your solution to a city.
The rule that is NOT mentioned by Sandra Baer is: "Always provide rapid answers to show confidence + trust."
She emphasizes keeping listening, learning, and asking clarifying questions rather than providing immediate answers.
Sandra Baer emphasized that Digital transformation is a priority every city is working toward, regardless of their starting point.
This video features Sandra Baer discussing effective market research techniques for innovators looking to promote their solutions to cities. She highlights how the landscape of smart city initiatives has evolved, emphasizing the shift towards community-centric solutions, the impact of new technologies like AI and 5G, and the growing importance of climate resilience. Baer outlines three key ideas for success: understanding the evolving urban landscape, recognizing the value of partnerships, and adhering to critical rules for engagement. She also touches on building trust, community engagement, leveraging data, and understanding a city's unique identity and digital maturity.