About this video
- Video Title: UX
- Channel: Leticia Berzal
- Speakers: Leticia Berzal (implied as interviewer/facilitator), User (implied as interviewee)
- Duration: 1:02:34
Overview
This video presents a user experience (UX) session for an application. A user, acting as a municipality administrator, navigates through various features of the platform, including logging in, exploring the dashboard, managing technical layers and fuels, verifying roles and permissions, simulating an emergency scenario (fire), and managing inventory and tasks. The session highlights usability issues, areas of confusion, and potential improvements within the application's interface and functionality.
Key takeaways
- Login and Role Identification: The user logged in as an administrator but did not visually identify their role, expecting clearer indicators.
- Dashboard Navigation and Interaction: The dashboard displays a map with risk levels, but the user found limited interaction capabilities with certain map elements and difficulty in zooming.
- Layer Management and Data Interpretation: Users experienced issues with interactive map layers, filtering emergencies, and understanding data discrepancies between displayed information and legends (e.g., fuel levels, weather data).
- Role and Permission Management: The user encountered difficulties in verifying role distinctions and managing permissions, particularly the inability to modify their own administrator permissions.
- Task and Alert Management: Inconsistencies were observed in task status, color-coding for alerts, and the process of approving or rejecting task finalizations, leading to confusion.
- Simulation Feature: The user found the simulation feature complex, with some interactive elements not functioning as expected, and suggested improvements for clarity and usability.
- Inventory and Resource Management: Adding resources was perceived as complicated, with a lack of clear guidance on associating risks and a cumbersome process for location selection.
- User Interface (UI) Feedback: Several UI elements were noted as potentially confusing or difficult to use, including cluttered icons, unclear color-coding, and a lack of intuitive navigation for certain features.